With central integration, you can manage all your relations over a single program and combine them with your CRM information 

You can easily match the phone numbers if the calls were made with customer key cards, by your members or previously if they were recorded calls

 

 
 
– The call screen appears with the caller ID
– If there was a previous conversation, the information of it appears on the screen

 

 
 
Detailed reports can be taken based on the conversation
 

 

Profile informations can be obtained such as the guest’s previous complaints, surveys that has been filled by them, their accommodation information etc.

 

– With the online reservation module you can see the availability and price level of the hotels
– You can record the reservations temporarily

 

 
– Later, temporary reservations can be seen from the “Show Basket” link and there, the reservations can be set permanently

– You will be directed to the credit card payment process by clicking the link “Receive Payment”

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